FAQ

Questions about Aegis SaaS and Solar Sanchalak.

This page answers common questions about the company, the first product, the current public website, architecture posture, and how visitors can learn more.

What this page covers

The FAQ focuses on company positioning, product scope, architecture context, privacy direction, docs, and current public contact options.

Current public state

The website is live, informational, and aligned to the product direction already being built. Public application workflows are still evolving.

Current contact path

For now, Manish Soni can be reached through LinkedIn DM while a dedicated contact or demo path is being finalized.

Company and Product

What is Aegis SaaS?

Aegis SaaS is a software company building secure workflow systems for real-world operations. The focus is on structured execution, evidence capture, approvals, reporting, and reliable operational records.

The company is registered in New Jersey, United States.

What is Solar Sanchalak?

Solar Sanchalak is the first product under Aegis SaaS. It is a multi-tenant SaaS platform designed to help solar EPC and AMC teams digitize field service workflows, capture structured evidence, manage approvals, and generate signed service records.

Who is Solar Sanchalak built for?

Solar Sanchalak is intended for solar EPC companies, AMC operators, field technicians, operations teams, and customer-side reviewers involved in preventive and breakdown maintenance workflows.

What problem does the product solve?

Many solar field-service operations still rely on paper checklists, handwritten readings, scattered photos, manual report preparation, and fragmented follow-up over messaging tools. Solar Sanchalak is designed to reduce this operational friction and create a stronger, more retrievable system of record.

What business impact is the platform meant to improve?

The platform is intended to help reduce approval delays, strengthen evidence quality, improve record retrieval, support more reliable reporting, and create better operational visibility across service workflows.

Platform and Architecture

Is this a real product or still at concept stage?

The platform is in active build and has already delivered core website, architecture, and backend foundation work. The public website is intended to show that the product direction, system design, and operating model are real and under active development.

Does the platform support technician and customer workflows?

Yes. The product direction includes technician-facing workflow execution and customer-side review and approval steps. Over time, that will also be reflected more clearly through dedicated public pages for the technician mobile app and customer portal.

Is the platform multi-tenant?

Yes. Solar Sanchalak is positioned as a multi-tenant SaaS platform. The public website and architecture material are written to reflect that operating model at a high level.

Does the platform use AI or automated processing?

The platform may use automated technologies, including machine learning models, to process operational data such as images, text, or audio for extraction, validation, and structuring.

Public policy language remains aligned with the Privacy Policy: customer data is not used to train publicly available AI models, and processing is intended only to provide and improve the service.

Why is the architecture built on managed cloud infrastructure?

The platform depends on reliable identity, evidence storage, workflow processing, approvals, retrieval, and future AI-assisted data handling. Managed cloud infrastructure supports those needs more credibly than an ad hoc or manually operated deployment model.

For the system context behind that design, see the Architecture page.

Access, Docs, and Contact

How is data handled today?

The public website currently states that it does not intentionally collect personal information through the site at this stage. The broader product direction emphasizes privacy controls, secure platform design, and careful handling of operational data.

Any future public data-collection paths should remain aligned with the published Privacy Policy and Terms.

Where can I learn more about the system?

Visitors can review the public architecture page and product documentation for more detail.

How can I contact the team?

At the current stage, Manish Soni can be reached through LinkedIn DM.

View founder LinkedIn profile

The company profile is also available on LinkedIn at Aegis SaaS Solutions.

When a dedicated public contact or demo path is added later, this page will be updated to reflect that route directly.